Learning To Fail…

I write and speak a lot about perfectionism. I suffer from it. I’m super Type-A, with a dash of OCD and a splash of control-freak. I know: I sound like a frickin’ riot to hang out with. Here’s where this trips me up: I’m afraid of failure. I HATE looking stupid and making mistakes. As…
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Is Customer Service Dead?

Last week, I traveled alone for business. It was a quick trip from Fargo to Minneapolis. I don’t know which part thrilled me more: the excitement of the quick trip or the fact that I was ALONE. I know that makes me sound like a terrible person, but hey, it’s true. What I do know…
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How Direct Sales Made Me A Better Person

Direct sales. Social commerce. Network marketing. Multi-level marketing. Call it what you want, all of these phrases can be used to define a method of product/service distribution. It allows a company to get their product/service directly into the hands of customers through individual people. These phrases also can carry quite the stigma and may induce…
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Beware The Busy

I’m throwing down a challenge. Right here. Right now. Let’s stop talking about how “busy” we all are. It’s almost become a badge of honor to claim that we’re oh so busy. Seriously. Try it out. When you’re out and about today, ask people how they are and pay attention to what percentage of them…
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When Nursing Doesn’t Feel Natural

Let’s talk about breastfeeding. Everyone knows that nursing is healthy for both moms and babies. We’re told it provides nature’s perfect food for infants. Hell, even the formula labels tell us so. It’s believed to be the most natural thing in the world.   Except when it’s not. And for me, it wasn’t. Before I…
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